Returns Rules and Restrictions

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Returns Rules and Restrictions

  • Returns must be made within 30 days of purchase.
  • Products must be unused and in good condition with all packaging attached.
  • Shipping and handling costs, gift box costs and other charges are non-refundable.
  • All return shipping charges must be prepaid. We cannot accept COD deliveries.
  • It is recommended that you use UPS or Insured Parcel Post for your return.
  • Keep the Return Tracking Number for your return package to monitor delivery status.
  • You can expect a refund in the same form of payment originally used for the purchase, within 30 days of our receiving the returned order.
  • Credit for gift returns will be issued to the original purchaser.
  • Elizabetharden.com will cover the return shipping cost if the return is a result of a manufacturing defect or shipping error.