Returns Rules and Restrictions
- Returns must be made within 30 days of purchase.
- Products must be unused and in good condition with all packaging attached.
- Shipping and handling costs, gift box costs and other charges are non-refundable.
- All return shipping charges must be prepaid. We cannot accept COD deliveries.
- It is recommended that you use UPS or Insured Parcel Post for your return.
- Keep the Return Tracking Number for your return package to monitor delivery status.
- You can expect a refund in the same form of payment originally used for the purchase, within 30 days of our receiving the returned order.
- Credit for gift returns will be issued to the original purchaser.
- Elizabetharden.com will cover the return shipping cost if the return is a result of a manufacturing defect or shipping error.